Cookout Menu with prices

On 2/27/25 at 6:25 PM, my family and I ate here for the first time and we gotta say not impressed at all. My 7-year-old boy ordered a hot dog and couldn't eat it because it tasted burnt. My 11-year-old girl had a burger with cheese and a walking taco. The burger came slathered in mayo, mustard, and ketchup, and mine was equally just as gross. Her and I both got walking tacos as well, and the chili was so dry and tasted cheap. My wife had a burger, fries, and onion rings. She compared it to tasting like gas station food. The price for all this mess was okay but still doesn't make up for how bad it was. Food wasn't warm or even close to it. The guy at the counter helped us understand the menu, so that was cool. But we will never come here again when the McDonald's is right next to it.

Cook Out is one of my favorite places to go to; I love the cheesy chicken quesadillas. I'm not here to complain about the food but about the drive-thru situation at 12 noon. The line was out in the street. Mind you, there are TWO drive-thrus and a walk-thru window. I was in line for 25 minutes and got tired of waiting, so I drove into the second line because it only had one car waiting. I sat there for 10 minutes, couldn't order my food, and had customers honking. The whole 35 minutes I was waiting, the line moved ONCE. This super slow situation caused me to be late to my afternoon class, being trapped in a stationary drive-thru. The line wasn't JUST slow but didn't move that whole time. I'm not sure what was going on inside to cause the line to be stationary for half an hour, but it was very inconvenient considering people have school and work to return to.

My friend thought the chicken had a piece of tendon, but she was wrong. If I could give this Cook Out zero stars, I would. My friend went through the drive-thru and ordered two spicy chicken trays. They informed her that one of the trays would take longer to cook, but she was fine with that. When she got home, her 2-year-old was eating one of the sandwiches. Concerned about the pink coloration on the chicken, my friend decided to check her toddler's sandwich. To her dismay, she discovered that the entire inner portion of the chicken was raw. It's unacceptable and disrespectful that they made her wait extra time for raw chicken. I recommend corporate retrain their cooks.